Then, you can no longer send messages or make a call to an inmate on JPay. How does an inmate block you? Even though an inmate cannot directly block you from JPay, they can still choose to block you by sending an email to JPay and telling them that he/she does not want to receive any calls or messages from you.Īfter that, JPay will grant the request and may take 2 weeks until you are really blocked. So, if you see your email is blocked, it can be certain that an inmate blocks you. Securus Video Connect, is a fully web-based visual communication system that allows friends, family members, attorneys, and public officials to schedule and. Of course, you can receive a block from this case. Your emails will also not go through if you wrote something which is inappropriate or you sent a picture which was inappropriate. Well, if you have obtained a block on your JPay, it may be due to you not being allowed to send the inmate an email. It is known that a facility can block a person from sending an email to an inmate though. However, an inmate cannot block you from sending them JPay emails, but they can still remove you from their approved visitation list. If you can really block or delete an inmate from JPay, you may wonder whether an inmate can block or delete you from JPay or not. So, you will no longer receive calls or messages from your blocked or deleted inmates. The facility will probably restrict an inmate to make phone calls or send hand letters to you. Of course, if you are trying to no longer have contact with them, deleting or blocking them from JPay is required.įurthermore, you can also tell the facility that you do not want to contact the inmate anymore. VideoGrams Record a 30 second clip and send it to your loved ones. Email Affordable, faster and more convenient than regular mail. Money transfers Send money to your loved ones anytime, anywhere so they can get the stuff they need. Download JPay and enjoy it on your iPhone. Of course, the videograms can only be accessed if the person is in your contact list.Īn inmate can still make phone calls or write you hand letters if they still have your phone number and address. What the App has to offer Feature availability varies by location. Why is my JPay video visit not working On the Schedule Visit page, there is the Video Visitation Terms of Use. Well, the only thing which will be gone when you delete the contact is if you had videograms. However, your messages will remain, though you have deleted an inmate’s contact from JPay. In other words, after you delete an inmate, they will not be able to send you any messages or make a phone call. If you’ve deleted an inmate from JPay, you will no longer be in contact with them through JPay. What Will Happen Next After You Delete an Inmate from JPay? What Will Happen Next After You Delete an Inmate from JPay?.
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